Try a new USB cable and a different USB port. All scans from the free version will have a watermark added.įor other OS versions, how do you have the printer connected to the computer? If it is connected to a USB hub, try a direct connection. The company will let you use the software for free to ensure that it works with your scanner. (Windows 11 also requires a scanner to use a WIA (Windows image acquisition) driver.) A work-around is to use the VueScan software. Windows 10 has recently been modified to not work with any TWAIN driver. If the scanner isn't found, what OS (including update/SP) is installed? The Epson support indicates that this unit has a TWAIN scanner driver the software is available here. Does the scanner work if you try to launch the scan from the computer? If so, then check if the Epson scan monitor is running and properly set up to respond to a button press on the 元82. Scanning requires two-way communication between the computer and the printer. It's messy to replace the ink absorbing pads most manufacturers want you to replace the all-in-one if the printer is out of warranty when these pads are full of waste ink. See page 71 of the manual available on the product support page. This has nothing to do with the scanner problem. Do you mean the Epson 元82? If so, are the two lights blinking in an alternating pattern? Then the blinking lights indicate that one of the printer's ink absorbing pads are near or at their end of life.
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